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 Memo.No.ESE02-28021/27/2020-PLG-CSE Dt:06/02/2021

Sub: SchoolEducation -Planning – NAVARATNALU Jagananna
Ammavodi Programme Financial Assistant ofRs.15,000/-
per annum to each mother or recognized guardian who is
below poverty line household and sending their children to
Schools/Colleges i.e., from Classes I to XII (Intermediate
Education)-Implementation for the academicyear 2020-21-
Certain Instructions- issued–Reg

In continuation to this office instructions issued by Director of School
Education, Andhra Pradeshvide references read above, all the Joint
Collectors Infrastructure, District Educational officers and Regional Joint
Director of School Education are informed that after launch of
JaganannaAmmavodi program on 9th January, 2021 a total of l45,805
grievances have been registered in Spandana Portal and 53981 grievances
registered under Gram/Ward Secretariats.

Out of 53,981 grievances raised under GSWS portal, 11831 grievances
were redressed by concerned Joint Collectors by making them eligible,
2369 Grievances were rejected as per the SOP and 39,781 grievances are
pending at various stages of Gram/Ward Secretariats. And with regard to
45,805 Grievances registered at Spandana Portal 6937 greivances were
made ineligible, 22,123 grievances pending with CFMS, and 5,753 made
applications challenging the Six Step Validation in GSWS portal. 

Accordingly a detailed review was held by the Director of School
Education, Andhra Pradesh with the concerned officials at his chambers on
the pending grievances raised at Spandana and GSWS department portals,
wherein it was decided that the following provisions will be made available
at Headmaster’s logins for updating the Eligibility of students:

1.Re-verification of students 

2. Updation of Bank details 

3. Verification of Remarks given below 

a. More than six children
b. SSC Examination fee not paid 

c. Zero attendance last year. 

Therefore all the Joint Collector (infra), District Educational
Officers/Regional Joint Directors of School Education in the state
are requested to expedite the process of redressal of pending grievances as
per Standard Operating Procedure on or before 11/02/2021.The item of
work should be treated as time bounded. No extension will be provided on
the grievances on JaganannaAmmavodi for the academic year 2020-2021. 

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